Google Hang Out Hide When You Last Read the Message
Edgar Cervantes / Android Authorization
Given the ongoing wellness crisis and the demand for social distancing, it's no surprise that there's been a huge surge in the use of video conferencing apps. Be information technology for work or to keep in touch with friends and family, Google Hangouts — in its classic class as well as Hangouts Run across for business — remains a popular option for many. Unfortunately, like whatsoever app or software, Hangouts has its fair share of problems. We take a look at some common problems that users take come up across and workarounds to fix them.
Common Hangouts issues:
1. Can't send messages
Sometimes messages only can't seem to go through. You could be getting a red error icon with an assertion mark whenever y'all try to transport a message. If you always run across this issue, in that location are a few things yous tin endeavour.
How to fix message fault problems:
- Check to brand sure you are connected to the internet, whether you are using data, Wi-Fi, or a concrete connection.
- Try signing out and in of Hangouts.
See also: Zoom vs Google Hangouts: Come across which is better for your needs
2. No notification sound when receiving a message or phone call
Ryan-Thomas Shaw / Android Authority
Users aren't getting notification sounds when receiving a message or a call on Hangouts and have missed important messages considering of this bug. People have come up beyond this issue on both smartphones and on the PC or Mac when using the Hangouts Chrome extension. If you're seeing this trouble on a smartphone, there's a simple workaround that seems to have worked for many.
How to gear up notification audio issue on Google Hangouts:
- Open up the app and tap on the three vertical lines icon at the top left corner.
- Tap on Settings and so the primary account name.
- Nether the Notifications section, select Letters and open the Sound settings. You might have to first tap on Advanced to become to it.
- The notification sound may be set to "Default notification sound." If that's the case, open this section and change the warning tone to something else. You should now get notification alerts as expected.
- To fix the problem with incoming calls, repeat the same steps after going to the Notification section and selecting Incoming calls instead of Letters.
Unfortunately, a similar workaround isn't available if you lot're facing this problem on a computer. Some users have found that but removing and reinstalling the Hangouts Chrome extension seems to exercise the pull a fast one on.
3. The camera isn't working
David Imel / Android Authorisation
Quite a few users are facing this problem where the laptop or PC photographic camera isn't working during a video call. The app usually gets stuck on the "photographic camera is starting" message. There are a bunch of workarounds that have worked for dissimilar people. Unfortunately, some continue to face this issue and the only real option is to wait for a software update.
How to fix camera problems during a Hangouts video call:
- Fixes for photographic camera issues have been a recurring role of most Google Chrome updates. Some have institute that updating the browser to the latest version has helped.
- A few users are facing this trouble because their PCs or laptops have 2 graphics cards, both integrated and detached. For example, if you have an Nvidia graphics menu, open the Nvidia control console and go to 3D settings. Select Chrome and enable Nvidia Loftier-Functioning GPU. Switching to the Nvidia graphics card seems to work.
- Forth the aforementioned lines, ensure that your video drivers (fifty-fifty if you don't accept 2 graphics cards in your arrangement) are updated.
- A lot of users have found that Chrome is the culprit. It'due south non very convenient, but simply using some other browser works. Firefox but supports Hangouts Run across and non the archetype extension anymore though. In the case of the latter, you will have to utilize Microsoft Edge.
iv. Google Chrome causes audio and video problems
Edgar Cervantes / Android Authority
Sound and video problems occur with any video conversation app and Hangouts is no different. If you've faced such issues when using the Chrome extension, it might be considering of other extensions you've installed.
For example, some users establish that while they could hear others on a phone call, no i could hear them. If you accept a lot of extensions installed, remove them one by one to see if the event goes away. Unfortunately, you'll accept to choose between Hangouts and that extension if it turns out to exist the crusade of this problem, until a software update is available.
In some cases, users have plant that the mic and audio finish working five minutes into a call. Restarting the call merely fixes the trouble temporarily. This issue is caused past the Chrome browser and a future software update should address it. Some users accept constitute that switching to Chrome Beta does the pull a fast one on as well.
See also: The best video conference apps for your phone
5. Browser freezing when you share screen
Many users have faced this result. Imagine trying to share your screen to show someone what you are seeing in a web browser only to find out the web browser has frozen for an unknown reason. This can happen for a plethora of reasons, but information technology's most normally a video/audio driver or adapter problem. You lot tin can try updating your drivers.
To update your drivers on Windows get to First > Device Director > Display Adapters > Update Driver.
six. A light-green screen replaces video during a call
Some users have complained almost seeing the video replaced with a green screen during a call. The audio remains stable and usable, just neither party can see the other. This problem is only seen by people using Hangouts on a figurer. Luckily, in that location's a workaround available that has worked for virtually.
How to solve the green screen issue during a Hangouts video phone call:
- Open the Chrome browser. Tap on the three vertical dots icon at the top right corner and open the Settings page.
- Scroll down and click on Advanced.
- Scroll down and search for Use hardware dispatch where available and disable this characteristic.
- Alternatively, or if you're using a Chromebook, type chrome://flags into the Chrome address bar.
- Scroll down or search for Hardware-accelerated video encode and disable it.
A lot of users have come across this problem recently on a Mac. Information technology seems like a Mac OS update has caused the trouble, and the only option may is to look for a software ready.
7. Guide: How to articulate app enshroud and data
Clearing the app cache, information, and browser cookies is a good start step for full general troubleshooting. Yous can solve a lot of Hangouts problems by doing this.
How to articulate Hangouts cache and information on a smartphone:
- Go to Settings > Apps & notifications > All apps. Keep in listen that the steps mentioned may be different depending on the telephone y'all have.
- Gyre downwardly or search for Hangouts and tap on it.
- Tap on Storage & cache and then select both Clear storage and Articulate cache ane after the other.
How to clear the cache and information on Chrome
- Open the browser and click on the 3 vertical dots icon at the top correct corner.
- Get to More than tools > Articulate browsing information.
- Yous can cull a time range, merely it might be a good idea to select All time.
- Check the boxes for Cookies and other site data and Cached images and files.
- Click on Clear data.
- In this case, you're clearing cache and information for the Chrome browser and non just the Hangouts extension. You might have to re-enter passwords and log in to certain sites again.
8. "Trying to reconnect" error
Edgar Cervantes / Android Authorization
There'due south a common issue in which sometimes Google Hangouts shows a consistent "Trying to reconnect" error message.
How to fix "Trying to reconnect" error:
- Check to make sure y'all are connected to the cyberspace, whether yous are using data, Wi-Fi, or a physical connection.
- Effort signing out and in of Hangouts.
- Make sure these domains aren't blocked past the administrator:
- *.client-channel.google.com
- clients4.google.com
Set it to the lower setting if the Internet connection is poor or you want to save data. Users may non encounter the best video, merely the audio will be stable and the video won't lag or be inclement.
Read also: What to practice if your phone won't connect to Wi-Fi
9. Hangouts non working on Firefox browser
If yous are having Google Hangouts problems with Firefox browser, you are not alone. In fact, this is the merely problem that has no real solution. Plainly, Firefox has stopped supporting certain plug-ins required to use Google Hangouts. Your only solution would be to download a supported browser similar Google Chrome.
10. Tin can't install Hangouts plugin
Edgar Cervantes / Android Authority
Wondering why you are seeing an image of a Windows estimator? That's because those using Chrome don't need a Hangouts plugin. And as mentioned above, Firefox is not supported by Google's messaging service. The bachelor plugin is only for Windows computers, just sometimes people take issues trying to get information technology working. It may simply not part, but some users get a recurring bulletin telling them to re-install the plugin. Here are some fixes you can endeavor!
How to install Hangouts plugin on Windows:
- Download and install the Hangouts plugin. Then make sure it'south enabled by going to going to Net Explorer > Tools (gear icon) > Manage add-ons > All add-ons, find the Hangouts plugin and turn it on.
- If you're using Windows 8, turn Desktop Mode on.
- Check your browser'due south extensions and turn off whatsoever that use "click to run".
- Refresh the browser folio.
- Quit and re-open your browser.
- Restart your calculator.
- Download and use the Chrome browser, which doesn't require a plugin.
Guide: Divergence between classic Hangouts and Hangouts See
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Source: https://www.androidauthority.com/google-hangouts-problems-fixes-1104257/
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